Job Description

Job Description

Work with the brightest minds at one of the largest financial institutions in the world. This is a contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today.

Position: Senior Lead Content Designer
Location: SAN FRANCISCO, California, 94104
Term:3 months

Day-to-Day Responsibilities:

  • Develop and execute customer experience solutions for online applications and websites.
  • Create the most complex industry-leading user interface design solutions.
  • Lead teams of customer experience professionals during deployment of interaction design strategies.
  • Provide regulatory support.
  • Provide customer service by solving operational issues.
  • Support the unit’s commitment to customers’ satisfaction through fast and courteous service via telephone and written correspondence.
  • Process customer service requests such as address changes and statement copies.
  • Work under minimal supervision.
  • Fill customer orders with supervision.
  • Take and execute complex solicited or unsolicited investment orders in Sales or Trading Representative’s absence.
  • Provide back-up for others and may provide training or work direction to less experienced staff.

Is this a good fit? (Requirements):

  • In depth experience writing content for customer-facing or internal web sites
  • 7+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.