Category: Information Technology
Pay Type: Exempt
Chalfont, Pennsylvania 18914
Atlanta, Georgia 30354
Seattle, Washington 98108
Plano, Texas 75024
Chicago, Illinois 60642
Collierville, Tennessee 38017
Lakeland, Florida 33801
Orlando, Florida 32810
Pittsburgh, Pennsylvania 15205
Under limited supervision, analyzes the requirements to determine the hardware, system configuration, performance and capacity needs for system-related operating systems improvements and business integration.
Design, test and configure infrastructures and solutions for various applications and configurations.
Utilize strong analytical and troubleshooting skills to diagnose and resolve hardware, software, or other system issues.
Develops infrastructure monitoring and reporting tools using configuration language and scripting tools.
Identifies and creates processes to integrate technology improvements into business processes.
Responsible for projects including the implementation of remediation activities, patch management, and firmware updates in a highly complex environment.
Provides Level 3 technical support in critical production support issues interacting with Developers and Architects.
Bachelor’s Degree in computer science, computer engineering or information systems or related field and/or equivalent formal training or work experience. Five (5) years’ work experience in computer support or information technology environment, and desktop computing along with the ability to apply basic computer concepts, theories, principles and methods to projects, business problems, issues and/or questions.
Skills / Knowledge, Considered A Plus:
- Microsoft desktop and server operating systems
- Citrix or Vmware Horizon products.
Remote – USA
This position can also be domiciled anywhere within the United States based on business needs.
Relocation assistance may be provided based on business needs.
Application Deadline / Criteria:
To be considered for this opening, upload current copy of Resume to include beginning and ending dates for each employer/position and answer job screening questionnaire by close of business (5:00 PM CST) on Friday, February 25, 2022.